Most companies using a VMI service have basic expectations. They figure if the bins have inventory, their supplier is doing their job. It’s not crazy to expect more. Here are 5 questions you should be asking.
Vendor Managed Inventory Program
Anybody can keep your bins stocked.
Our Service Technicians bring a little more to the table.
An empty bin is a costly nightmare. Nobody should ever have to go through the experience of opening a bin and discovering that their supplier has let them down. The time spent solving a problem like that is wasted money.
Any decent VMI partner should protect you from that. Having a reliable supply of fasteners provides a business with wide-ranging benefits. (See the sidebar to the right.) If you’re not getting that basic level of service, you’re putting up with nonsense.
A good service tech brings more than just fasteners. He or she brings an awareness of what is going on in your operation. By paying attention to the bigger picture, they serve you better.
Our Service Technicians visit often and learn more about your business every time. They monitor your unique usage cycles and build a strategy that anticipates your specific demands. They fine-tune the plan to ensure you’ve got what you need, when you need it.
Sometimes our Service Technicians solve problems their customers didn’t even know they had. Because our Service Technicians view their job as more than protecting you from empty bins, they are looking for ways to help beyond that basic service. They are active participants in helping you improve operations.
Money-saving ideas from your Service Technician? Check out the stories below.
Our Service Technician noticed that workers had to cross such huge floorspace to get fasteners, they were issued bicycles. A second, strategically located cabinet meant fewer bikes, more efficiency.
A Southern Fasteners & Supply Service Technician noticed a lot of unnecessary man-hours being wasted at his customer’s energy plant. He suggested a blue stud could solve the problem. He was right.