They didn’t realize it can be done better. When their supplier gave them vague delivery dates, they just thought that’s the way VMI works. It doesn’t have to be.
What kind of service are you getting? The table below compares your everyday service with Southern Fasteners & Supply VMI.
REPLENISHMENT SCHEDULE
THEIR WAY:
Vague delivery windows.
It’s not helpful to know your supplier is going to show up “towards the end of the week.”
OUR WAY:
Reliable delivery within a short time frame.
Your Service Technician is going to be precise, promising delivery within a reasonable time frame on a particular day.
GOOD HOUSEKEEPING
THEIR WAY:
Cabinet area is untidy and unsafe.
Vendor allows fasteners to get mixed up, and the area to get messy—which can create safety hazards.
OUR WAY:
Everything in its place.
Your Southern Fasteners & Supply Service Technician looks beyond filling bins and takes responsibility for tidiness and safety of the whole area.
FEE STRUCTURE
THEIR WAY:
Unpredictable added charges.
If you’re paying a “delivery fee,” or “administrative costs,” you are justified in asking “Why can’t I just pay for the fasteners?”
OUR WAY:
You pay for the fasteners. Our service is part of the deal.
It’s a better way to budget. Plus, you don’t feel like you’re being nickeled and dimed.
USAGE REPORTING
THEIR WAY:
No analysis of your unique usage patterns.
Vendor just wings it. Maybe it works, but you can never be sure.
OUR WAY:
We monitor usage and provide a regularly updated report.
With our analysis, you’ll always have what you need. Our report provides full transparency regarding orders, quantities and price. If you’re expecting a change in usage, your Service Technician is ready to adapt your report.
